Support for products that are used.

Firststache products are covered against defects in materials and workmanship. Final warranty terms will be confirmed before the store opens for paid orders.

What is covered

Verified manufacturing and material defects under normal intended use.

What is not covered

Normal wear, cosmetic changes, misuse, unauthorized modification, loss, and consumable or replaceable blades.

Start a claim

Email orders@firststache.com with proof of purchase, the model or SKU, and clear photographs of the issue.